At SME-ENGINEERING, our vision is to establish ourselves as a leading company in the field of electrical network studies and as a key consulting partner in the digital transformation of the industrial sector, while remaining committed to sustainable development values and societal responsibility.
Our mission is to continuously improve across all areas of activity, to deliver high-quality services and products, to exceed customer expectations, and to create value for all stakeholders involved in our business activities.
We are equally committed to managing quality and environmental matters with the same responsibility and importance we apply to all other organizational functions. We believe this approach maximizes value for our customers, employees, partners, and society as a whole.
To fulfill this commitment, we adopt the principles of prevention, transparency, and continuous improvement in all areas of Quality and Environmental management.
Our company’s core values are:
- Integrity.
- Respect.
- Innovation.
Our objectives include:
- Exceeding customer expectations through timely and efficient project execution.
- Accurate diagnosis of customer needs and fostering a climate of trust.
- Continuous improvement of service quality and organizational development.
- Compliance with applicable legal and other environmental requirements.
- Providing a framework for setting, reviewing, and achieving Quality and Environmental objectives.
- Ensuring consultation and participation of employees and their representatives, where applicable.
To achieve these objectives, SME-ENGINEERING is committed to:
- Complying with contractual and legal obligations, procedures, regulations, and internal policies.
- Monitoring industry developments and adopting best practices.
- Allocating necessary resources for effective operations and management system implementation.
- Selecting qualified and reliable partners and suppliers.
- Ensuring ongoing training and professional development of our people.
- Utilizing appropriate, modern, and reliable equipment.
- Designing and implementing measurable indicators and objectives at all operational levels.
- Continually reviewing and upgrading this integrated policy and ensuring it is communicated and understood by all personnel.
We are committed to communicating this policy to all persons working under our control and to making it available to interested parties.
The Management gives its full support to the Integrated Quality & Environmental Management System and, in collaboration with staff, is committed to applying its requirements to achieve the above goals and to ensure that the name SME-ENGINEERING remains synonymous with high quality and environmental responsibility in the delivery of services.
The General Manager
Dionisis Voglitsis
The Quality & Environmental Policy is communicated and explained, so that it is understood by all personnel, and is reviewed as to its suitability during the annual review of the Quality & Environmental System by the Company’s Management.